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Important Message From Our Food & Nutrition Services Department

On Friday, May 12, Mesquite ISD’s Food & Nutrition Services Department was hit by the worldwide Cyber Attack. As a result, all cafeteria software was affected, causing issues with student accounts. Our Technical Services team is working tirelessly to resolve the problems, but in the meantime, we want to keep you informed on how this situation impacts students and parents. Rest assured that student information and credit card information was not compromised. But in protective measures to keep information from being compromised, the outcome resulted in limited communication between outside systems and our registers on each campus.

Student meal account balances are not available at this time.

  • The online payment system, School Café, has been turned off.
  • Parents will not see accurate information in their School Café accounts
  • Cash or check payments may still be made at the register
  • Free & reduced meal applications must be processed manually; online applications are not available at this time

Mesquite ISD will keep you informed of any updates to this situation. Our top priority is ensuring that all students continue to receive healthy meals while at school. Thank you for your patience and understanding as we work to resolve these issues.

 

PUBLIC INFORMATION REQUESTS

Public Information Requests
All public Information requests must be made in writing or online. This link will allow you to submit your public information request

If you are unable to submit online, a written request should reasonably identify the records needed and should indicate a mailing address, phone number, or other means to contact the requestor. Written requests may be submitted by:

  • Faxing the request to 972-289-6105.
  • Mailing the request to Angela Roe, MISD Communications, 405 E. Davis Street, Mesquite, TX 75149.
  • Making the request in person during normal business hours at the above address.


Be advised that there may be a charge for requested information. For more information on the Texas Public Information Act, click here.

Public Information Request Sample Form