Enrollment Opportunities

TBX is Mesquite ISD's online benefits enrollment system.

Click the button below to access your current benefits or make beneficiary changes.

TBX Benefits Information & Enrollment Portal

Benefits Enrollment for New Hires

  • Each new hire must log onto the benefits/insurance enrollment system!
  • All employees must ENROLL in or DECLINE the Mesquite ISD health insurance.

You must complete your benefits/insurance enrollment within 31 days of your hire date. If you fail to do so, you will have no coverage. If you do not enroll within your 31-day election period, the next available enrollment will be the Annual Enrollment period (unless you have a life changing event during the plan year – i.e. birth, marriage, divorce; and complete paperwork within 31 days – see MISD Employee Benefits Booklet for more info).
 

If your Start Date is in or after August:

Benefits enrollment for new hires is online at myTBX360. You cannot begin online enrollment until your information is entered in the MISD payroll system. If you are unable to log into the enrollment system a week after your hire date (the first day you begin working), please contact the Benefits Department for assistance. You do not want to miss your 31 day window to enroll in insurance. If you enroll for coverage within 31 days, insurance is effective the first of the month following your actively-at-work date. NOTE:  If you enroll in insurance after a payroll cycle has occurred, we will have to double your insurance premium(s) on your next paycheck. It is in your best interest to enroll in insurance as soon as possible so you can have access to your insurance, as it is effective on the 1st day of the month following your hire date.

The MISD Employee Benefits Booklet and TRS ActiveCare Enrollment Guide are on the Mesquite ISD website. The Employee Benefits Booklet contains MISD plan benefit summaries and premiums for all insurance products that the district offers. The TRS Enrollment Guide provides an overview of TRS-ActiveCare health plan benefits. Please note that the premiums listed in the TRS Guide do not reflect the employer contribution for the health insurance; however, the MISD Employee Benefits Booklet does.

New Hire Packet (online enrollment instructions)

New Hire Enrollment Calendar

Benefits Enrollment Throughout the Year

Enrollment (adding insurance, changes to insurance and/or cancelling insurance) throughout the year can be done within 31 days of a Section 125 qualified event status change. The employee must complete paperwork in the Benefits Office within 31 days of the qualified event. A phone call, telephone message or email notification is not enrollment in the plan. A qualified status change may be any of the following:

Birth or adoption of a child

  • It is not necessary to wait for the Social Security number to enroll your newborn; however, the Benefits Office will need this information as soon as it is available.
  • Please provide the Benefits Office with a copy of the Verification of Birth Facts (from the hospital).
  • TRS-ActiveCare automatically provides health coverage for a newborn child of a covered employee for the first 31 days after the date of birth, but this coverage ends unless the newborn is added to the employee’s health coverage within the deadline.
  • For the newborn, the effective date of coverage will be the newborn’s date of birth (as long as paperwork is completed in the Benefits Office within the 31 day deadline).
  • You may cancel your insurance within 31 days of birth of the baby.  The effective date will be the first of the month following the date paperwork is completed in the Benefits Office (as long as paperwork is completed in the Benefits Office within the 31 day deadline). Please provide Verification of Birth Facts.

Marriage

  • Please provide the Benefits Office with a copy of the Marriage License.  The effective date of coverage will be the first of the following month after the marriage date (as long as paperwork is completed in the Benefits Office within the 31 day deadline).

  • You may cancel your insurance within 31 days of marriage.  The effective date will be the first of the month following the date paperwork is completed in the Benefits Office (as long as paperwork is completed in the Benefits Office within the 31 day deadline).  Please provide a copy of your Marriage License.

Divorce (if the divorce results in a loss of other coverage)

  • Please provide the Benefits Office with a copy of the Certificate of Coverage or Letter of Eligibility that shows each plan participant that lost health coverage, the effective and end date of coverage.  The effective date of coverage will be the first of the following month after the loss of coverage date (as long as paperwork is completed in the Benefits Office within the 31 day deadline).
  • You may cancel your insurance within 31 days of divorce.  The effective date will be the first of the month following the date paperwork is completed in the Benefits Office (as long as paperwork is completed in the Benefits Office within the 31 day deadline).  Please provide a copy of your final divorce decree.

A court orders the employee to provide health coverage for an eligible child

  • If Mesquite ISD receives a National Medical Support Notice (NMSN) from the Attorney General’s Office, it is mandatory that we enroll your court-ordered dependent in a health plan.  If your court-ordered dependent is not already enrolled in a health plan, that child will be added to the existing health plan that employee is already enrolled in.  If employee is not enrolled in health insurance, employee will have opportunity to enroll in a health plan.  If no election is made, employer reserves the right to enroll employee + child in least expensive health plan available.
  • Effective date of coverage is date that NMSN is received in MISD Benefits Office.
  • Health insurance may not be cancelled and/or terminated without a release form from the Attorney General’s office.

Death of spouse or dependent

The employee involuntarily loses other coverage

The following reasons do not qualify as special enrollment events: 

  • voluntary termination of coverage such as spouse’s annual enrollment or failure to pay premium

  • any additional surcharge or benefit reduction for spouse coverage

  • an increase in the premium cost

  • a reduction in the employer’s contribution to the premium

  • any reduction in benefits; or a doctor/provider no longer participates in the plan’s network.

Please provide the Benefits Office with a copy of the Certificate of Coverage or Letter of Eligibility that shows each plan participant that lost health coverage, the effective and end date of coverage.  The effective date of coverage will be the first of the following month after the loss of coverage date (as long as paperwork is completed in the Benefits Office within the 31 day deadline).

An eligible dependent involuntarily loses other coverage

The following reasons do not qualify as special enrollment events:

  • voluntary termination of coverage such as spouse’s annual enrollment or failure to pay premium

  • any additional surcharge or benefit reduction for spouse coverage

  • an increase in the premium cost

  • a reduction in the employer’s contribution to the premium

  • any reduction in benefits; or a doctor/provider no longer participates in the plan’s network

Please provide the Benefits Office with a copy of the Certificate of Coverage or Letter of Eligibility that shows each plan participant that lost health coverage, the effective and end date of coverage. The effective date of coverage will be the first of the following month after the loss of coverage date (as long as paperwork is completed in the Benefits Office within the 31 day deadline).

The employee and/or dependent(s) obtains coverage elsewhere

You may cancel insurance within 31 days of obtaining new coverage elsewhere. The effective date will be the first of the month following the date paperwork is completed in the Benefits Office(as long as paperwork is completed in the Benefits Office within the 31 day deadline). Please provide a copy of enrollment paperwork with effective date of new coverage.

Change in dependent status

  • If a dependent ceases to meet eligibility status for one of the plans, you have 31 days to cancel them from the plan.  Please see benefit summaries and/or plan descriptions for dependent eligibility requirements.

  • The dependent’s insurance will terminate at the end of the month following the month that eligibility ceases; however, the premium will terminate on the first of the month following the date paperwork is completed in the Benefits Office.

If you experience one of the above changes, you will need to complete paperwork at the Benefits Office within 31 days of the event. If the 31st day is on a non-working day, you need to complete paperwork on a working day prior to the deadline. You will be required to submit documentation and proof to substantiate your request; however, that may be submitted at a later date (within a resonable timeframe) if you do not have the documenation at the time you complete the paperwork in the Benefits Office. Your 31 day deadline for completion of paperwork must be met! Benefits will be unable to process your enrollment or cancellation request without the documentation.

Note: You may be subject to pre-existing condition benefits limitations.

Annual Benefits Enrollment