Managing ParentSquare Notifications
Manage Your ParentSquare Notifications
ParentSquare allows families to choose how and when they receive routine school and district communication. Adjusting your notification preferences can help reduce the number of alerts you receive while still keeping you informed about important updates from Mesquite ISD and your student’s campus.
For most families, we recommend selecting Digest for routine email, text, and app notifications. Digest combines ParentSquare posts into one daily summary instead of sending a separate alert each time a message is posted. Families who prefer to receive updates as soon as they are published may continue using the Instant setting.
Important safety messages, emergency alerts, and certain time-sensitive communications may still be delivered immediately.
Choose Your Notification Preference
Instant
Receive a notification each time a ParentSquare message is posted.
This option is best for families who want updates throughout the day.
Digest
Receive routine ParentSquare messages together in one daily summary.
This option is best for families who want to stay informed while reducing individual notifications.
Off
Do not receive routine notifications through the selected communication method.
Messages will still be available when you sign in to the ParentSquare app or website.
Change Your Notification Settings
You can manage email, text, and mobile app notifications separately. You may also be able to select different preferences for each school connected to your ParentSquare account.
Using the ParentSquare App
- Open the ParentSquare app.
- Select the menu icon.
- Select Account.
- Select Notifications.
- Review each school connected to your account.
- Choose your preferred setting for email, text and app notifications.
- Select Instant, Digest or Off where available.
Using the ParentSquare Website
- Sign in to ParentSquare.
- Select your name in the upper right corner.
- Select My Account.
- Select Notification Settings.
- Review each school connected to your account.
- Choose your preferred setting for email, text and app notifications.
- Select Instant, Digest or Off where available.
Important and Emergency Messages
- Notification preferences primarily affect routine ParentSquare communication.
- Emergency messages, urgent safety alerts, and certain time-sensitive communications may still be sent immediately.
- Please keep your phone number and email address current so you can receive important school and district information.
Adjust Your Settings Before Opting Out
We recommend changing your ParentSquare notification settings instead of replying STOP to a text message. Replying STOP may unsubscribe your phone number from ParentSquare text messages and prevent you from receiving future text notifications. Choosing Digest or Off within ParentSquare gives you more control over routine communication without completely disconnecting your phone number from the system.
Frequently Asked Questions
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You may have notifications enabled through multiple communication methods, including email, text and the ParentSquare app.
Review your notification settings and turn off any methods you do not need.
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No. Emergency and urgent messages may still be delivered immediately.
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Families connected to multiple schools may be able to manage notification preferences separately for each campus.
Review every school listed under your notification settings.
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Make sure you have downloaded the ParentSquare app, signed in to your account and allowed notifications in your phone settings.
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Is your phone number wrong? Do you want to change your primary email? Is your name misspelled? Do you see information for a student who’s not yours?
Contact details in ParentSquare are managed by Mesquite ISD and usually synchronized from secure student information system (SIS) records. Once the district updates its official records, changes will automatically be reflected on your account in ParentSquare.
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Contact your student’s campus for assistance correcting your ParentSquare account.